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A comment on A Message to Our Customers about iPhone Batteries and Performance. Parent comment

Re:A Message to Our Customers about iPhone Batteries and Per... by dilap on Thursday December 28, 2017 @06:02PM (#16025864)
right, i agree! original behavior was shitty, but their response is good.

their response is

- an apology

- a promise to update the software so you know when you're getting throttled

- cheap battery replacements

i think that's pretty solid.

[ Parent | on HN ]
Re:A Message to Our Customers about iPhone Batteries and Per... by uw_rob on Friday December 29, 2017 @12:03PM (#16030419)
I don't think the response is good enough.

- They make no promise of the target lifespan of their devices. It appears that their internal culture believes that devices that last only 1 year is acceptable. They do not say if they want to deviate from this.

- No transparency on the expected battery degradation and performance impact over time.

[ Parent | on HN ]
Re:A Message to Our Customers about iPhone Batteries and Per... by dilap on Saturday December 30, 2017 @09:04AM (#16035256)
batteries seem to be tricky for everyone (remember the exploding samsung notes?). visibility into the battery status and official replacements after 1 year for $30 seems pretty darn good to me.

more generally the useful lifespan of iphones is definitely more than a year. i was recentlu able to sell still-perfectly-functioning iphonr 7 for almost half it's cost new. my 3-year-old ipad mini only started feeling slow a couple months ago. this seems better than what my friends with android experience, anecodotally.

[ Parent | on HN ]