I've personally had different experiences in a professional workspace. I'm currently sitting at a ~15% replacement rate (e.g.: Apple saying they cannot fix it, and giving us a new one) across ~12 touchbar MBP's. We have 2 of the 13" MBP's sans touchbar and they've been relatively trouble free.

That's similar to Macbook Air's, which I despise in the workplace simply because they seem to randomly die much more than other models.

All of our 2012-2015 MBP's are still going very strong. We have not replaced a single one.

^ This. Apple's hardware is second to none, and iOS is mostly alright but it feels like MacOS lags behind further and further with each release. Though I suppose Apple isn't selling the software so they have no reason to improve it.

I respectfully disagree about iOS being mainly airtight. The biggest problem is probably that new iOS updates frequently destroy battery life. Also there have been bizarre problems with the spell checker. But I do agree that macOS is worse.