So, they need to reset the market making algorithm. Or shutdown the exchange for a "fix", long enough that the volatility comes back in their range.
Disabling a feature during live trading in order to ensure your company doesn't lose out on profitability, which in effect impacts market trend and activity implies manipulation. As a neutral platform whose sole purpose is to provide a place for people to buy and sell, you're essentially influencing the market by disabling/enabling buy/sells, especially at heightened times of flux.
As many have pointed it out on this thread, GDAX - the exchange works just fine. So people who are worried about selling/buying can find a willing participant on the exchange.
But, Coinbase's main site is just another willing participant just like you and me in a given trade. It can refuse to take the other side of the trade if it affects their profits.
If you still insist it is "manipulation" then I digress.
Volatility is traditionally where many styles of traders actually make money.
Check out these videos for what a market maker actually is:
https://www.youtube.com/watch?v=QqK6H1JPjv0
https://www.youtube.com/watch?v=Guqs3eOgm6o