Another vote for Happiest Baby on the Block (Harvey Karp), probably can't rate it highly enough! The "jiggle" trick worked like absolute magic.
BTW the late Tracy Hogg (Baby Whisperer) is also highly recommended; she was also a big proponent of swaddling.
With 2 children, and with 1.5 weeks left on paternity, I've been hacking away at DuctMail in short spurts. Full time job waiting for me to return, and Mommy is on her 1-year maternity leave (I love Quebec).
I'd add more, but frankly, this post (the parent) is dead-on-balls accurate. Sadly, I have but one vote to give.