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Re:Apple Confirms It's Working on an Ultra-Powerful Mac Pro ... by wlesieutre on Friday December 15, 2017 @12:28PM (#15933393)
Friend with a 15" MBP just went through it this week. Shift key got stuck in the down position.

He took it to an authorized service center and the solution was to replace the entire top case assembly. That includes the case, keyboard, touchbar, trackpad, battery, and I'm not sure what else.

It's out of stock on PowerBookMedic, but their price on this part is $800. Eight. Hundred. Dollars. For a single broken key. This is insane.

I have a 13" version and I'm very concerned. I've got Apple Care but I'm careful with my laptops and I expect them to last more than 3 years.

http://www.powerbookmedic.com/MacBook-Pro-15-w--Touch-Bar-To...

Re:Apple Confirms It's Working on an Ultra-Powerful Mac Pro ... by atonse on Friday December 15, 2017 @01:05PM (#15933704)
We got AppleCare for exactly this reason. But I'm not even sure it's covered.

Her past laptop was $1,100 (2010 MacBook Air) and lasted 7 years. If this one ($1,500) doesn't last that long, it'll be a waste of money.

Re:Apple Confirms It's Working on an Ultra-Powerful Mac Pro ... by wlesieutre on Friday December 15, 2017 @01:53PM (#15934088)
Similar boat, my previous laptop was a 2011 MacBook Air, the one before that I think was 2006.

FWIW my friend's replacement was covered. Not sure how much of that is the shop's judgement on "well you shouldn't have gotten dust in it."