Re:Is there data on the quality of management decisions?
by Bartweiss on Tuesday December 05, 2017 @10:41AM
(#15852361)
> You can make some pretty awful processes "efficient" if you assign zero value to some of the inputs, and conversely some pretty great processes "inefficient" if you assign zero value to some of the outputs.
I'm halfway convinced that time-motion studies are some kind of demonic invention for exactly this reason. We can get 3% more productivity out of an assembly line, just by doubling the accident rate and giving every worker RSI!
Goodhart's Law is dangerous even when we're making management and business decisions in good faith, but when ideas like "long term injuries are irrelevant" are implicitly added it becomes monstrous.
I'm halfway convinced that time-motion studies are some kind of demonic invention for exactly this reason. We can get 3% more productivity out of an assembly line, just by doubling the accident rate and giving every worker RSI!
Goodhart's Law is dangerous even when we're making management and business decisions in good faith, but when ideas like "long term injuries are irrelevant" are implicitly added it becomes monstrous.