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A comment on As a solo developer, I decided to offer phone support. Parent comment

Re:As a solo developer, I decided to offer phone support by BurningFrog on Thursday November 30, 2017 @12:20AM (#15813658)
The obvious solution is to have phone support days or hours.

If you only accept support calls at certain times, you can plan to do development at other times.

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Re:As a solo developer, I decided to offer phone support by cyberferret on Thursday November 30, 2017 @12:37AM (#15813724)
When dealing with local clients, that is certainly a possibility (and indeed was the case with me at one stage). But when you have customers all over the world, you have to basically be on call 24hours a day (also the case with me).
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Re:As a solo developer, I decided to offer phone support by majewsky on Thursday November 30, 2017 @06:25AM (#15814950)
Do you allow clients to shake you out of your sleep?
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