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Re:Hundreds of web firms record 'every keystroke' by larrik on Wednesday November 29, 2017 @09:27AM (#15806985)
I know plenty of companies would pay a lot for usability sessions if they were remotely accurate (and they do anyway), but they really aren't like regular users using the site naturally.
Re:Hundreds of web firms record 'every keystroke' by rtb on Wednesday November 29, 2017 @10:03AM (#15807268)
Because people don't think they're being watched.

... so it is deceptive to watch them.