> The output of the effort put into technology is a new process or workflow, rather than raw "tech stuff". It's a multiplier to a different input, some other task or application, and so the creators of the technology are frequently disconnected from feedback about its actual use.

Technical profit is a feature or capability really that's possible because of some technical thing (e.g. code). But the 'revenue' of the capability has to exceed the cost of designing, developing – and maintaining – the tech for a profit to be realized.