Re:How Politics and Bad Decisions Starved New York’s Subways
by DanielBMarkham on Monday November 20, 2017 @09:28AM
(#15740051)
I study how large groups of people work together towards goals for a living. Whenever there is a large org not meeting its goals or performing much worse than another large org in similar circumstances, I look at feedback loops.
What are the feedback loops involved? Are there consequences for poor performance? Are they the same? How often is feedback measured? Do the reward/punishment systems reflect the goals of the people paying for the org to operate?
I'm not going to go down the rabbit hole here. Instead I leave it to the reader. It's not rocket science to figure out. I've worked in and around government bodies of all sizes (including some that I considered very well run) and the bad ones are all bad for most of the same few reasons.
What are the feedback loops involved? Are there consequences for poor performance? Are they the same? How often is feedback measured? Do the reward/punishment systems reflect the goals of the people paying for the org to operate?
I'm not going to go down the rabbit hole here. Instead I leave it to the reader. It's not rocket science to figure out. I've worked in and around government bodies of all sizes (including some that I considered very well run) and the bad ones are all bad for most of the same few reasons.