Ask HN: How do you deal with operational work as a software engineer?

Re:Ask HN: How do you deal with operational work as a softwa... by dozzie on Sunday November 19, 2017 @11:11PM (#15737732)

What issues exactly are you dealing with? You only provided a very vague description of this "operational stuff" you do and are disturbed with.

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Re:Ask HN: How do you deal with operational work as a softwa... by lamansion on Sunday November 19, 2017 @11:28PM (#15737803)

Dealing with production problems, which may be functionality, performance, and reliability related.

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Re:Ask HN: How do you deal with operational work as a softwa... by sjellis on Monday November 20, 2017 @02:07AM (#15738324)

Speaking as an ops person, my first thought is that you have technical or architecture debt. Obviously, big and/or very rapidly growing systems will hit limits and need constant attention, but these days designing most applications to scale is not a problem.

The root cause of many operations issues that I see these days stems from one or more deficiencies in the development process. I don't say "deficiencies in developers": to get safe development at speed, you need a disciplined development process with appropriate feedback mechanisms: unit tests, integration tests, performance tests, static analysis, code review etc. The default state of code is "buggy", because humans are not perfect.

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Re:Ask HN: How do you deal with operational work as a softwa... by dozzie on Monday November 20, 2017 @05:47AM (#15739055)

You do realize that this is just as vague as the original description?

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