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A comment on Ask HN: What are some rigorous ways to review and test usability of web apps?.

Re:Ask HN: What are some rigorous ways to review and test us... by harrybr on Sunday November 19, 2017 @01:54PM (#15735257)
Just do usability testing with real target users. Expert evaluation does not reveal any surprises, so it’s limited in what it can do for you.

An aside - I find it quite strange that HN has such a blind spot for user research. I’ve been in the UX/user research industry since the mid 2000s. It’s gone from being a niche thing (it was a struggle to find any employers in London who understood what user research was when I started out) - to being a standard practice in big tech companies. Apple, MS, Facebook, Spotify... They’re all at it.

It’s something you really need to know about if your work involves making any kind of decisions that impact your users.

[ Parent | on HN ]
Re:Ask HN: What are some rigorous ways to review and test us... by altsyset on Sunday November 19, 2017 @09:26PM (#15737338)
You see, HN's and Reddit's UI is what makes me wonder about everything. I can argue that both these site would score low on many of our criteria yet they strive, even in 2017.
[ Parent | on HN ]