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Re:Ask HN: We didn't get a single person to pay for our SAAS... by cod3boy on Sunday November 19, 2017 @09:16AM (#15733965)
Can you please take a quick look, here is the actual product in the show. I think we failed at showcasing it. https://www.youtube.com/watch?v=l7wAeenBe-c
Re:Ask HN: We didn't get a single person to pay for our SAAS... by alangibson on Sunday November 19, 2017 @09:49AM (#15734088)
This plays more like an instructional video than a demo. You spend almost the entire time filling out forms. Consider doing a 30 - 60 sec explainer video that just shows off the sizzle if you really want to have a video.

I would also loose Bighetti. You're pitch is 'be more professional' and the first thing you see in the video is a character who's famous for being a lazy idiot.

Re:Ask HN: We didn't get a single person to pay for our SAAS... by cod3boy on Sunday November 19, 2017 @10:05AM (#15734162)
Noted, now that we are here, can you please take a look at this one too? We had an explainer as well :) https://www.youtube.com/watch?v=S23V3LmRUb4
Re:Ask HN: We didn't get a single person to pay for our SAAS... by got2surf on Sunday November 19, 2017 @12:10PM (#15734696)
That's a much better video - gets the point across quickly, and looks professional. I'd replace the "demo video" on your home page with that.

As a side note, I thought the animated video was well produced. Would you mind sharing how you made it? (email in profile, if you'd prefer to do so off-thread). Thanks!

Re:Ask HN: We didn't get a single person to pay for our SAAS... by cod3boy on Monday November 20, 2017 @02:21PM (#15742388)
Made it on fiverr with this guy https://www.fiverr.com/joeguilar
Re:Ask HN: We didn't get a single person to pay for our SAAS... by martin-adams on Sunday November 19, 2017 @11:17AM (#15734450)
After getting the gist from that video and from personal experience freelancing, I would say the major pain points for freelancers are:

a) Clients being slow on delivery of requirements/content but once they deliver it, they want things done urgently

b) Clients being slow to sign off stuff after delivery

c) Late payments after a lot of chasing

Documentation and NDAs can vary from client to client and is usually initiated from their side.

These are my experiences, others may have a different perspective.

Re:Ask HN: We didn't get a single person to pay for our SAAS... by cod3boy on Monday November 20, 2017 @02:19PM (#15742376)
Will think about his more! Thanks.
Re:Ask HN: We didn't get a single person to pay for our SAAS... by degenerate on Sunday November 19, 2017 @10:56AM (#15734369)
This is a MUCH better video for "getting" what the product is quickly. Show this one before anything else. But somewhere, please, explain what a "personal assistant" really means. If it's a real, breathing human being on call 24/7, say that. If it's someone that might be there, but will definitely get back to you within 6 hours, say that. Be transparent or nobody will bite... they are trying to calculate in their head if $29/mo is worth it to them, and they need to know exactly what they are receiving to make that calculation.
Re:Ask HN: We didn't get a single person to pay for our SAAS... by cod3boy on Monday November 20, 2017 @02:21PM (#15742394)
Its a real human being, will incorporate all these feedbacks soon, thanks for taking time to write :)
Re:Ask HN: We didn't get a single person to pay for our SAAS... by ImSkeptical on Sunday November 19, 2017 @12:22PM (#15734777)
I watched/skimmed the first two minutes of this video. The lack of audio seems off-putting and amateur (so does the Big Head). It also seems a lot like a video of someone filling out a form. I feel like most people will be able to fill out a form without needing a video walkthrough and the video walkthrough doesn't really convey the usefulness of the product - which should be in the very beginning of the product.

I'd expect an explanatory video to have audio, and to cover the core utility of the project.

Re:Ask HN: We didn't get a single person to pay for our SAAS... by cod3boy on Monday November 20, 2017 @02:22PM (#15742401)
Will work on the suggestions! Thanks. We had an explanation video, commented in another thread.