Purchased a Pure water filter shipped and sold by Amazon for my girlfrend...it arrived yesterday. I go over to her apartment to install it and wow what a surprise. It was a used filter. The filter element was in a ziplock bag. One of the faucet attachments was out of its packaging and the inside of the main unit was wet. It has nearly caused me to not renew Prime this spring.

This is a different but similar problem. The wearhouse employees mark pretty much every return as "sellable" and put it on the shelf if it's in the box it came in. Even if the return reason is "tried it and it doesn't work." Leads to a lot of people getting returned items.

I wrote this is a comment last week:

>Several years ago I sold a memory card via FBA. The buyer returned the card, they said they were returning it because of a defect, they said "card slows down significantly after it gets half full." Amazon's wearhouse receives the return, they mark it as sellable, and then sell it (as new) again!! Clearly its not new, the problem was evident only from using it!...If the return reason is "defective," why would mark as sellable ever be possible?

That's incredible! What stunning dishonesty on their part.

They do. Try to buy OEM oral b toothbrush heads someday. You'll get Chinese fakes even if you buy the ships and sold by Amazon ones.

Can't say 100% if its on sold by Amazon products but there have been a lot of reports of shady sellers using this to ship out fakes by faking the manufacturer barcodes. The FBA faq pages list commingling but are not specific about how its applied.

They always have.