Why should it matter what they look like if someone from Salesforce says they are legit?

Because it explains the behavior of the security guards, presuming they didn't "get the memo" about a small group of people with fake-looking badges that are actually legitimate.

If security guards don't know how badges looks like, your security organization is crappy as hell. It does not matter whether badge looks ugly or not, guard is supposed to know it.

Again, why would the security guards not trust the judgment of an employee of the company that hired them? In the absence of an immediate and obvious threat, how is that justified?

> Again, why would the security guards not trust the judgment of an employee of the company that hired them?

This would be a stupid thing to do, even at the office. They could listen maybe the director of physical security, etc, but not a random employee. Especially for a company of Salesforce's size.

If a random employee told them the badges are ok, they should've deferred to someone who can make the decision. Either a) the employee's right and the badges are ok, or b) the employee's trying to trick security and should be reported to the company. They did not have to make a final decision on the spot.

Maybe they should have done (b), sure. Otherwise, the badges are not ok for security, and a random employee telling them anything doesn't change status quo.

lol it worked for me -- this is the first I've heard of dev/Mission and it led me to look them up. (Hi Rick.)

As noted in my other post, they were a different color and didn't have the bearer's (or any) name on them, which is a questionable decision by itself.