Re:Widespread impact caused by Level 3 BGP route leak
by dboreham on Monday November 13, 2017 @10:14AM
(#15686989)
Indeed. Someone runs the department that individual works in and allowed this kind of uncontrolled process. Someone is that person’s boss and should have been asking how well controlled are our processes, and so on. Turned Turtles all the way up..
The idea of an isolated root cause or single human error in the failure of complex systems is bogus anyway. I'm a huge fan of the work in this area championed by John Allspaw [0].
[0]: https://www.kitchensoap.com/2012/02/10/each-necessary-but-on...