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Re:I bought a Switch from Nintendo and they threatened me wi... by dudul on Friday November 10, 2017 @08:06AM (#15669575)
That's very interesting, thanks for sharing your experience.

Re: youtube clips. I don't do that, but when I call a customer service to complain and ask for a change that I know will not be well received (e.g. cancel cable) I always start the conversation by saying that I am recording the conversation on my side. And to "confirm" what you wrote, it's not unusual that after exposing my problem/demand I'm put on hold for 5/10 minutes while the employee is fetching the "domain expert to help with my problem".

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