Re:I bought a Switch from Nintendo and they threatened me wi...
by pc86 on Thursday November 09, 2017 @09:53AM
(#15662844)
Why are you calling Company customer service for Courier problems? Yes, they'll try to help, but a CS rep at Nintendo (or any employee, for that matter) isn't going to be able to do anything to get FedEx back to your house when they've already left.
And can you imagine the logistics nightmare of multiple delivery attempts to the same address on the same day? For every courier that says they called when they didn't, there are people who will go shopping and come back at 3pm to see the slip, then call and complain.
I've had it happen to me where I'm sitting 4 feet away from my front door and I go out to find a slip on the door when they never knocked or rang the bell, but it's unreasonable to expect them to turn around and bring it back, just as it's unreasonable to think that maybe I just didn't hear it even though I was right there.
And can you imagine the logistics nightmare of multiple delivery attempts to the same address on the same day? For every courier that says they called when they didn't, there are people who will go shopping and come back at 3pm to see the slip, then call and complain.
I've had it happen to me where I'm sitting 4 feet away from my front door and I go out to find a slip on the door when they never knocked or rang the bell, but it's unreasonable to expect them to turn around and bring it back, just as it's unreasonable to think that maybe I just didn't hear it even though I was right there.