News for hackers. Stuff that matters.
Re:Velodyne’s VLS-128 offers more resolution, smaller packag... by microcolonel on Thursday November 09, 2017 @01:14AM (#15660267)
> they would often want to return the item after playing around

Then don't have a return policy.

> The hobbyists were also a drain on support time

Make them pay for support at a premium.

Re:Velodyne’s VLS-128 offers more resolution, smaller packag... by zdkl on Thursday November 09, 2017 @01:30AM (#15660327)
A company practicing your doctrine will get slammed for being user-hostile by everyone on hn and reddit. Probably sued in some countries, too.
Re:Velodyne’s VLS-128 offers more resolution, smaller packag... by tyingq on Thursday November 09, 2017 @05:42AM (#15661357)
>Then don't have a return policy.

You probably haven't encountered chargebacks as a merchant. "All sales final" only works for cash businesses.

"Not as described" covers a lot of ground for hobbyists struggling to deal with a complex electronics product.