Re:Impact of the Amazon-Whole Foods Deal on Instacart
by rayiner on Wednesday November 08, 2017 @10:47PM
(#15659683)
Hah, of course. I meant whatever, there is a lot of bad class action litigation. I figured it was worth pointing out here because it would seem like the customer agreeing to the higher priced item would immunize you, but it wouldn’t.
[ Parent
| on HN ]
Re:Impact of the Amazon-Whole Foods Deal on Instacart
by techsupporter on Wednesday November 08, 2017 @10:57PM
(#15659730)
But that was kind of my point: Delivering anything short of a bobcat[0] instead of a bag of potatoes doesn't matter. Instacart's own terms of service put the onus on running you through the arbitration gauntlet. Well, or small claims, but only one person at a time so they can just drip-dry the entire problem away.
Sure, people will eventually stop using the service if the problem gets bad enough but as long as they keep the salami sliced[1] fairly thin, they'll get away with it for a long time with no outside check.