I'm very satisfied, too. Servers are ready in minutes, not hours, after ordering. We currently run ~30 servers there (dedi) and over the last ~7 years roughly had 1 HDD fail per year. Each time the replacement was done on our chosen time and quickly in about 5 - 20 minutes (the installabled images come with pre-configured software RAID 1). We recently tried a AX60 (Ryzen 7 1700X Octa-Core) and had some sporadic crashes, support changed some BIOS settings, no problems since. Service and prices are unbeatable, imho.