Re:Poll Shows People Don't Want Amazon Deliverers to Have Ac...
by anindha on Sunday November 05, 2017 @07:29PM
(#15632673)
> I now frequently have my packages never arrive (I have
cameras on my porch. Not being stolen) and four times in the last six months have received a delivery for someone else.
It does actually solve the issues you gave as examples.
The driver is at the wrong house, scans the box but the door doesn't open. If Amazon doesn't detect the door being opened and the driver coming inside and delivering the package then they definitively know the package wasn't delivered.
This gives them an automatic way to evaluate drivers. When you complain that you did receive a package they can check the footage and resolve your customer service issue immediately instead of having to contact the driver.
It does actually solve the issues you gave as examples.
The driver is at the wrong house, scans the box but the door doesn't open. If Amazon doesn't detect the door being opened and the driver coming inside and delivering the package then they definitively know the package wasn't delivered.
This gives them an automatic way to evaluate drivers. When you complain that you did receive a package they can check the footage and resolve your customer service issue immediately instead of having to contact the driver.