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A comment on Fake WhatsApp update from “WhatsApp Inc.” with Unicode whitespace: 1M downloads. Parent comment

Re:Fake WhatsApp update from “WhatsApp Inc.” with Unicode wh... by TazeTSchnitzel on Saturday November 04, 2017 @05:59PM (#15627125)
Manual processes scale just fine. They just don't want to pay for it.
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Re:Fake WhatsApp update from “WhatsApp Inc.” with Unicode wh... by icelancer on Saturday November 04, 2017 @06:02PM (#15627136)
Exactly. Hearing "support doesn't scale" is complete bullshit. They just would prefer to skirt the costs.
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Re:Fake WhatsApp update from “WhatsApp Inc.” with Unicode wh... by mycat on Saturday November 04, 2017 @06:19PM (#15627180)
True, for example, AWS is doing fine for years with manual customer services despite its scale.
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Re:Fake WhatsApp update from “WhatsApp Inc.” with Unicode wh... by jcelerier on Sunday November 05, 2017 @04:06AM (#15628759)
Scaling in 2017 means "scales like f(x) = ax+b" with a=0, b=0
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Re:Fake WhatsApp update from “WhatsApp Inc.” with Unicode wh... by TeMPOraL on Sunday November 05, 2017 @04:26AM (#15628787)
Maybe for Google.

Scaling well means "costs / effort scale like f(x) = ax^p +b " with p < 1. Not scaling well means having p > 1.

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