How long until their blind eye towards harassment, racism, abuse, and booting collapses any value they have? How long until the average person perceives Twitter as a place where racists congregate and no one else can bring themselves to visit?
And when it does, will they pull a reddit and suddenly grow a conscience, miraculously saying "Oh there's a problem on our service and we're going to charge to the rescue!", or are they going to go 4chan and hide behind "freedom of speech" to excuse the filth their platform breeds?
I mean, I don't think 4chan is doing that at all. You give the sons-of-moot too much brainpower. It's a bathroom stall's wall, policing it is silly.
That said, when will Twitter crash over the bot stuff? Wall Street doesn't think it will crash, so it won't. When Wall Street thinks it will crash, then it will. However, Twitter is at the foundation of the ad-scam that most of the Big 4 are running. When that goes belly up, Twitter will be along for the ride, but it's more of a Haunted House than a Log-ride. Scary.
Again, this is my thought process, who knows.
There's the rub, Twitter doesn't want to do that. Why? Good question, but the WSJ adage applies: Follow the money.
I think it's because bots make up most of their users and that getting rid of them is a net negative to them. Not just because they can make stockholders and advertisers think they have more people online than they do. But because trying to continually cull the bots would cost too much as the bot makers up the ante every time. It's not profitable to chase them and it seems that the people that pay Twitter don't care about them.
Also, by bot, I do not mean the hydration sensor in your tomato garden or the code that pings your followers to watch you on Twitch. I mean bots that are trying to masquerade as real humans to get you to buys stuff or vote some way or another. Essentially, things making an attempt at the Turing test.