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A comment on How to Support 5,000 Customers with No Support Staff. Parent comment

Re:How to Support 5,000 Customers with No Support Staff by j5eb6ach on Friday July 30, 2010 @12:34PM (#1561681)
Because of its searchable Knowledge Base for customer self-help, we also chose to use Tender (the SaaS platform used by New Relic).
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