Re:Slack is offline
by seanp2k2 on Tuesday October 31, 2017 @09:58PM
(#15598351)
Since Slack's main business is chat, they have a pretty good incentive to get everything working again ASAP. Here's their SLA for "plus plan" and Enterprise plan:
Our Plus plan Service Level Agreement (SLA) guarantees a 99.99% monthly uptime1
We’ve designed our SLA to be simple and transparent — based directly on the information we make publicly available on
Slack’s System Status page.
If we fall short of our 99.99% uptime guarantee, we’ll refund customers on the Plus plan 100 times the amount your
workspace paid during the period Slack was down.
Chat is a commodity these days. For most businesses, it probably makes more sense to just let the companies in the business of offering paid chat services do their thing.
Chat is a commodity these days. For most businesses, it probably makes more sense to just let the companies in the business of offering paid chat services do their thing.