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Re:Reaching $10k monthly revenue with WakaTime, my SaaS side... by justboxing on Tuesday October 31, 2017 @02:46PM (#15595539)
> only ~1% of users are paying, it seems like very small changes in conversion rate could make or break the business.

Agreed. 4% to 5% seems to be the minimum for this sort of model to sustain and not die.

> Chris Anderson in his book “Free” explains that Freemium works on the 5 Percent Rule - where 5% of premium customers support the remaining 95% of free users and also the cost of servicing the 95% is close to zero.

Source: https://www.chargebee.com/blog/freemium-business-model/

When Dropbox launched they were surviving on their 4% of users who had converted from free subscription. Now their conversion rate is around 25% which is very impressive for a fremium product / service.

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