Re:Amazon Key is a new service that lets couriers unlock you...
by DrScump on Thursday October 26, 2017 @04:11PM
(#15562558)
Same here. I had two in a row for which I was told had been "delivered", yet they didn't assign the pickup codes. Therefore, they were lost in limbo forever (although after some amount of time they just get returned to Amazon).
Both were Daily Deals, and Amazon refused to honor the sale price for replacements. Nice.
The last one that was delayed was delayed for 2 days. I contacted chat and apparently it was because they couldn't get into the mailroom and were waiting on delivery instructions.
I don't know from whom, because I was never contacted.