Re:Screen sharing in Slack, made interactive via Screenhero ...
by ballenf on Wednesday October 25, 2017 @04:00PM
(#15553598)
I've used it for this, but much prefer setting up TeamViewer on their computers with my account so that I can hop on their computers anytime to check on updates, virus scan, etc. without them even needing to be present.
I still need their help with they accidentally disconnect from the internet. I would like to have a conversation with the companies who put an unlabeled physical (or key combo) wifi power switches on laptops intended for home use. It's my first troubleshooting step now when family members on laptops have connection issues.
Screenhero was the best way for me to remotely support my parents computers. I know there are a thousand tools out there for this, but Screenhero was so incredibly simple that it beat out everything else.