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Re:Why Your Customers Don't Want to Talk to You by schwap on Wednesday July 28, 2010 @11:34AM (#1554574)
I find I tend to use the self-checkout only as a replacement for the express checkout, i.e. I only have a small number of items, that will probably fit in one bag, and that won't require keying in a bunch of product codes. I find in this situation self-checkout is the same or faster than regular. For large numbers of items, however, regular checkout is much better.

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