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Re:Stop Trying to Fix the User (2016) by averagewall on Wednesday October 18, 2017 @06:44AM (#15498077)
How about not remembering the user. If they're not going to come back for another year, if ever, they can enter their credit card info and address again next time they buy something. Browsers autofill some of that stuff anyway so it's not even hard.
Re:Stop Trying to Fix the User (2016) by GuB-42 on Wednesday October 18, 2017 @07:29AM (#15498225)
This may be a problem for tracking orders.

The user may want to know in what state the order is, maybe change something after payment, return product, things like that. There is something reassuring about it too.

It is users who want to be remembered.

Re:Stop Trying to Fix the User (2016) by falcor84 on Wednesday October 18, 2017 @07:58AM (#15498338)
You do of course need to remember each order, keeping track of invoices etc. But I don't understand why that would require keeping track of a user more than any brick and mortar store that supports paying now and getting the product delivered to your door.
Re:Stop Trying to Fix the User (2016) by icebraining on Wednesday October 18, 2017 @09:41AM (#15499028)
You need to authenticate the user to grant them access to the order info, no?
Re:Stop Trying to Fix the User (2016) by falcor84 on Friday October 20, 2017 @07:10AM (#15514846)
Not necessarily (as you wouldn't in a store); they'd just never to prove sufficient knowledge of the transaction (e.g. invoice number).

Note for example how you can track any package in the world when you know it's code. That seems to be working well without relying on user authentication, no?