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Re:MailChimp vs. Amazon SES – How I Reduced My Monthly Bill by pinko on Tuesday October 17, 2017 @08:35PM (#15496103)
Why?
Re:MailChimp vs. Amazon SES – How I Reduced My Monthly Bill by j_s on Tuesday October 17, 2017 @09:47PM (#15496324)
Identity Theft, Credit Reports, and You | https://news.ycombinator.com/item?id=15206926 (Sep 2017, 276 comments)

>code4tee: The bit about calmly but methodically collecting a paper trail and then reading it back to them is excellent advice

Re:MailChimp vs. Amazon SES – How I Reduced My Monthly Bill by gruez on Tuesday October 17, 2017 @09:47PM (#15496329)
Less high pressure tactics and them verbally abusing you, plus it provides a paper trail of wrongdoing if they violate any laws.