Alternate view: humans are so fucking simple they'll pay extra for a machine-made coffee if it comes with a human attendant.

Humans might be so bad at figuring out whether Alice can work with Bob or whether we should bomb Iran that a magic 8 ball could do a better job, never mind the anthropomorphised superintelligent computers which exist only in the imaginations of futurists past and present. But humanity is going to continue to insist on getting people to sort that sort of thing out.