For the SaaS I co-founder we have automated the following: 1. Social media post scheduling using Social Pilot 2) Most of the blogging process by having a per-defined process with a contract worker 3) Our request quote process using Zapier and Google Forms and Hubspot 4) Most of our proposal process using Zapier, Google Forms, and Proposify 5) Our customer on-boarding process using another contract workers (We used hire-my-mom to find her). A lot of other loose ends too but that is the high level of what we have done.