My wife complains bitterly that she is unable to keep her Windows phone. I wonder sometimes if this ecosystem was killed by "expectation disease" where success was defined as '1/3 the market or better'. It is a common problem of insecure BigCorp type thinking when trying to break into a market, it has killed Google in the social space. This is the kind of issue that really needs a 'peanut butter factory'[1] approach.

[1] The 'peanut butter factory' has been a silicon valley euphemism for a small team of engineers from a "big" company that have gone off to build a new project without having the big company drag them down.