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Re:How Emotional Labor is Dragging Down Gender Equality by emodendroket on Thursday September 28, 2017 @04:15PM (#15360354)
It does seem kind of confusing. The first time I encountered the term "emotional labor" it referred to aspects of customer service work (like responding politely to abusive customers, being performatively cheerful, etc) and it was intuitive to me what it meant. Using the term to mean unpaid, typically female labor seems less intuitive.
Re:How Emotional Labor is Dragging Down Gender Equality by Mz on Thursday September 28, 2017 @04:20PM (#15360397)
Emotional labor is a real thing and a large part of what women are expected to do is rooted in catering to the feelings of other people. But, yeah, it gets used kind of sloppily. Just about anything women want to complain about gets lumped in with it and the writing frequently fails to make it crystal clear how x, y and z actually relate to or are rooted in the expectation that women cater to everyone's feelings.