Re:YC’s Essential Startup Advice
by wslh on Monday September 25, 2017 @12:45PM
(#15331929)
I don't think so. When you are not interesting in scaling to another galaxy it is ok to have relatively few customers and charge them really well.
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Re:YC’s Essential Startup Advice
by alexandersingh on Monday September 25, 2017 @01:15PM
(#15332186)
Yes but "talking to your customers" is universally applicable and valuable advice. One could argue that it's of even greater value if you're targeting a niche with only "a few customers" because you need to ensure you really deliver enough value to get them onside and paying a rate that ensures you generate a profit.
I think most small companies were talking with customers for long time. The challenging part of this advice is talking with your customers at scale and separating signal from noise.