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A comment on Understanding Uber: It's Not About the App. Parent comment

Re:Understanding Uber: It's Not About the App by pjc50 on Monday September 25, 2017 @09:29AM (#15330261)
I think by reading the linked letter that Uber aren't legally required to pass crime reports on to the police, but it seems that everyone assumes they have a moral responsibility to do so. I suspect all the other cab firms have a working relationship with the police in this regard.
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Re:Understanding Uber: It's Not About the App by buro9 on Monday September 25, 2017 @09:40AM (#15330348)
Just read the operator guidelines and compliance guidelines. They appear to be obliged to fully investigate all complaints and resolve them within 6 months and to keep full records for a further 6 months after that date.

I suspect the police and regulators' interpretation is that they (Uber) cannot possibly investigate sexual offences and so the only correct handling of such a complaint is to immediately notify the police.

But you are correct... the phrasing is ambiguous in the guidelines. But then... UK law :) everything is ambiguous and the default is whatever a "reasonable person" (typically a judge and jury, but in this case the regulator themselves) would interpret the guidelines as being.

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Re:Understanding Uber: It's Not About the App by dx034 on Monday September 25, 2017 @10:01AM (#15330525)
Not just the moral responsibility. They mustn't endanger passengers safety. Not reporting sexual assault to the police with the consequence of it happening again appears to violate that.
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