Re:How I got to 200 productive hours a month
by ensignavenger on Friday September 22, 2017 @03:05PM
(#15314850)
YOu have to setup the ACH/Direct Debit with each utility here, you can't just set it up at the bank. And the utilities have crappy websites/processes for doing so- if they allow you to do it at all. They have a monopoly, so why bother with improving customer service?
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Re:How I got to 200 productive hours a month
by Symbiote on Friday September 22, 2017 @05:07PM
(#15315805)
They should bother because it saves administration, and they get the money at the expected time.
Most utilities companies in the UK are private and must compete, but even the few exceptions encourage people to pay using direct debit.