True but if people prefer Lyft over Uber in many markets then Lyft will do well and expand to more cities/countries. In San Francisco I find a lot of people prefer Lyft. Most were turned off by Uber's many scandals and a few mentioned they like the better refund policy if you cancel a ride.

Uber was initially ahead on brand recognition and funding so they expanded aggressively. This may come back to haunt them as they have to fight every jurisdiction where they rushed in and often broke laws. Lyft could definitely move into more markets as the article says they plan to do.