Okay, it's "pre"-prepared. Does it taste good? The fact that it's re-heated in plastic bags is more off-putting than it simply being prepared ahead of time...

from what I recall customers where unaware of any difference in taste, so I'd say: success.

And yes, customers were angry when informed it was pre-prepared food (specially being upscale restaurants).

Heck, sounds like the bag could be tossed into a microwave for all I know.

So, those people care more about showing off that they are spending a lot of money, than whether or not the food is better.