To Survive in Tough Times, Restaurants Turn to Data-Mining

Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by nitwit005 on Monday August 28, 2017 @06:23PM (#15120621)

It's putting spin on old technology. This all sounds like something that could have been done in the 70s, and was mainstream in the 80s.

The dashboards are probably way prettier now though.

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Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by majormajor on Monday August 28, 2017 @07:32PM (#15121023)

Shoot, I'd bet money it's been done for decades if not even longer by good waitstaffs.

I know that I've been recognized by employees at places I go to frequently, and media depictions of people being asked if they want "the usual" seem to predate widespread computers.

Slightly dystopian in that regard: let's take something that used to be part of being good at your job and building a rapport with your customers, and outsource it to a machine.

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Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by dogruck on Monday August 28, 2017 @08:54PM (#15121385)

Googling for restaurant notes yields a bunch of relevant news stories about such information management.

Here's one in the New Yorker, from 2012: http://www.nytimes.com/2012/09/05/dining/what-restaurants-kn...

Here's another from May of this year: http://nypost.com/2017/03/30/the-incognito-way-this-restaura...

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