Re:To Survive in Tough Times, Restaurants Turn to Data-Mining
by anigbrowl on Monday August 28, 2017 @03:00PM
(#15119130)
The early diners are dawdling, so your 7:30 p.m. reservation looks more like 8. While you wait, the last order of the duck you wanted passes by. Tonight, you’ll be eating something else — without a second bottle of wine, because you can’t find your server in the busy dining room.
I love to eat out and this isn't a common enough problem for me to think automation is the answer. Times are tough for restaurants because competition is intense, rents are high in desirable locations, margins are thin, and the industry is labor-intensive.
Franchise restaurants like Applebees have already industrialized the production and delivery of hot food, and nobody with a choice likes restaurant franchises - hence all the articles for investors about millennials killing things off.
I love to eat out and this isn't a common enough problem for me to think automation is the answer. Times are tough for restaurants because competition is intense, rents are high in desirable locations, margins are thin, and the industry is labor-intensive.
Franchise restaurants like Applebees have already industrialized the production and delivery of hot food, and nobody with a choice likes restaurant franchises - hence all the articles for investors about millennials killing things off.