To Survive in Tough Times, Restaurants Turn to Data-Mining

Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by dogruck on Monday August 28, 2017 @01:43PM (#15118518)

Great point. "Yes, I know you had a reservation, but we sold your table to someone else. I can't do anything here, but if you call the 800 number a robot will send you a $20 voucher for your next meal."

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Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by kinkrtyavimoodh on Monday August 28, 2017 @02:23PM (#15118853)

The funny(?) part is that a lot of customers won't mind if they got a meal voucher for the future. When they don't mind it for air travel they will surely mind it even less for food where there are a ton of other options available.

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Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by walterbell on Monday August 28, 2017 @03:25PM (#15119307)

Could restaurants be successful by giving free food (vouchers) to people who make reservations but have no peference for the restaurant, i.e. are happy to go elsewhere? Sounds like Groupon, another bright idea pitched to small restaurants.

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Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by ebiester on Monday August 28, 2017 @03:43PM (#15119453)

I'd say it's closer to priceline.

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Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by majormajor on Monday August 28, 2017 @07:26PM (#15120998)

I could see it go either way - I'd expect people to hate it more, actually. How fun would "oh hey, we don't have anywhere to get dinner, but we have a voucher" be on a date? Especially a first date?

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Re:To Survive in Tough Times, Restaurants Turn to Data-Mining by KekDemaga on Wednesday August 30, 2017 @03:01PM (#15134938)

Might be a positive on a first date, it would add some adventure to it and also increases the chances of a second date as you have to use the voucher.

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