KISSmetrics' bizarre pricing decision

Re:KISSmetrics' bizarre pricing decision by paraschopra on Tuesday July 13, 2010 @09:12AM (#1511205)

If you look at one of their main competitors (MixPanel), the prices they decided are actually half.

Here is the MixPanel page for comparison: http://mixpanel.com/pricing/

And here is KissMetrics: https://www.kissmetrics.com/signup

Moreover, with service such as KISSMetrics the support load will be quite high (since there will be all kinds of integration issues, why don't numbers match with GA, etc). Anything below $100 does not make a lot of sense because even with just 2 hours of support per month (which I think is reasonable for such a service), they will probably not be able to make a profit (assuming $50/hour consulting).

Ask me about the support load, I run a service in a complementary (a/b testing) industry :)

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Re:KISSmetrics' bizarre pricing decision by suhail on Tuesday July 13, 2010 @11:10AM (#1511562)

This is true however we offer much more then just funnel analysis =)

We also do offer a "free" type plan: http://mixpanel.com/free

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Re:KISSmetrics' bizarre pricing decision by paraschopra on Tuesday July 13, 2010 @12:53PM (#1511959)

Yes, I realize the comparison is not a spot-on head-to-head comparison but you wouldn't disagree that Mixpanel's main feature is funnel analysis :) To be fair, many people _will_ compare Mixpanel with KISSMetrics (or it at least how I see the services).

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Re:KISSmetrics' bizarre pricing decision by hopeless on Tuesday July 13, 2010 @09:36AM (#1511271)

Except that Mixpanel have both a free and basic plan ($50) to cater to smaller sites. Thanks for pointing that out to me though... I'll have to investigate

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