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A comment on The U.S. is risking an academic brain drain. Parent comment

Re:The U.S. is risking an academic brain drain by simplify on Friday August 25, 2017 @05:39PM (#15102447)
Can you describe what you mean by escalations?
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Re:The U.S. is risking an academic brain drain by enraged_camel on Friday August 25, 2017 @07:00PM (#15102936)
An escalation is an issue that cannot be fixed by a support engineer using regular troubleshooting methods and known fixes and has to be escalated to the development team. They are usually extremely costly and disruptive.
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Re:The U.S. is risking an academic brain drain by e59d134d on Friday August 25, 2017 @10:23PM (#15103716)
Exactly this.
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Re:The U.S. is risking an academic brain drain by jacobush on Friday August 25, 2017 @06:04PM (#15102594)
Probably incidents which are escalated all the way to rapid fix by programmers.
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