> ...so I guess large corporations are not skittish.
You're basing that off of a sample size of one?
It is a part of PWC's core business to recommend such changes to their client businesses. Their Google experience could make or break corporate attitudes towards paid Google services.
how about Salesforce, HP, and a few others....
Also, Google does offer support, usually via a third party plus fanstastic Google for Business (G Suite?) support, as well, in my experience.
[0] http://www.pwc.com/us/en/increasing-it-effectiveness/google-...