At the risk of veering into off-topic territory, I'd like to thank you for all the insight you afford this community. I've spent the last year building a software shop from the ground up. I've personally spent hours reading through your post history and have benefited from nearly every post. Your insights on sales, management, and general day-to-day business operations have directly benefited me on the order of tens of thousands of dollars.

So, on behalf of myself (and I'd imagine a hefty chunk of this site): thank you for your time. You should write a book- I'd buy three.