Hmm, the $1000/$200 was their old pricing.
How did they explain the difference between your pricing and what's on their website that says Tableau server is priced for $35/user?
I feel your pain. We're running into that issue and it just absolutely blows my mind why they have this pricing model in place especially when all people care about is data - be it on Tableau Server or through email.
My completely misguided understanding was that I would pay for Desktop for the analysts, and Server was where folks could view the stuff. I was wrong. So everyone is now double-licensed, Desktop to do their work, Server to publish their work, and no-one but the very same analysts can actually look at the dashboards unless I add $1k licenses for everyone who needs to see data.