For anyone wondering why parent uses "undone", "could have been much bigger", at a time that Twitter is a household name, the President tweets, people hold public conversations over Twitter, and list Twitter handles instead of their emails.[1]
It's because Twitter is "only" an $11.9 billion company by market cap, whereas Facebook is at $492B or 44 times bigger. I can't think of any other metric by which Twitter isn't a resounding success story.
[1] https://levels.io/hoodmaps/ - Very bottom "I don't use email so tweet me your questions."
Take Hollywood, for example: few things nowadays are as ever-present as motion pictures, but the total box office revenue for 2016 was around $11bn [1]. That's about 19 days worth of revenue for Apple, going by their last quarter [2].
Just because you see it everywhere, or everyone talks about it, doesn't necessarily mean that it's a huge moneymaker.
[1] http://www.hollywoodreporter.com/news/2016-box-office-record...
[2] https://www.apple.com/newsroom/2017/05/apple-reports-second-...
Seriously though, I think you're being totally unreasonable. :) $11 billion is huge revenue for movies. That's not chump change.
¹ https://www.forbes.com/sites/laurengensler/2016/05/26/global...
Twitter might be ubiquitous (a household name, as you said), but just like Iron Man, its popularity is not proportional to its financial success.
I agree it sucks that Twitter shafted its developers, but the LPs wanted to get paid. They don't get into VC to back charities. The VCs are just repping their LPs when they do this stuff.
This comes at the cost of what is good for the company. Using Facebook as an example, you would sell Facebook when Viacom wanted to buy it for 75MM. Great huge return for investors for such a young company. Can turn around and show your fund had a huge exit. Especially great for a seed fund but terrible for the founder and the employees. Luckily, Zuckerberg had control and could thwart investors desire for a quick sale. [1]
I am totally not against VCs making a return but what I am against is VCs forcing premature exits. We may never know what Twitter could have been if the ecosystem stayed in-tact and they figured out how to monetize the whole thing and kept the user growth trajectory in place.
[1] http://www.businessinsider.com/all-the-companies-that-ever-t...
If they had let the system continue, one of the clients could have gotten enough market share that they could have simply changed the backend to their own app, and none of the users would have batted an eye. Or Facebook could have bought up 2-3 of them quietly then forced Twitter to sell on the cheap.
It's easy to romanticize the wild-west period of Twitter's API being completely open for all use cases. However, it was, from a strategic perspective, extremely dangerous to the company's future - there's a reason why companies now know to build walled gardens.
The ecosystem thrived and created dozens of major companies that made Twitter truly useful. The user numbers grew as well because those very same companies marketed their new and innovative solutions. Then Ev was fired. Dick was brought in and month of after month they lay waste to the ecosystem. Dozens of companies died and hundreds of millions of dollars in VC money was lost.
Why? Fred wanted to cash out with a lot of other VCs. They wanted to turn Twitter into a media company. Run up the revenue and go IPO to dump their shares. Sure, if Twitter went along with their founders vision it could have been much bigger over time but going that route didn't help Fred cash out his 100x return and report back to his LPs.
The reality is founders spend years even getting off the ground. The "board", represented by VCs, rarely add value to the operation and vision of the company. They invest because they believe in the vision. Make sure that reality is in writing so people like Fred don't stab you in the back so they can cash out early.